Do you use subcontractors?
No. Mold Eliminators never uses subcontractors. Every person who sets foot in your property is a W-2 employee of our company, trained and certified to our standard, and accountable to us from the first inspection to the final verified result.
That single fact shapes everything else about how a job goes. When you hire us, you are hiring the people who do the work, not a sales office that books the job and then hands it to whatever crew happens to be available that week. There is one chain of responsibility, one standard, and one company name on the result. If you have been comparing restoration companies and quietly wondering who actually shows up at the door, this is the honest answer most of the industry would rather you not ask.
Why “no subcontractors” is more than a slogan
A large share of the restoration industry runs on a brokerage model. A national brand or a local franchise sells the job, then farms the actual labor out to independent crews who may work for several companies in a given month. It is efficient for the broker. It is risky for you, because the people drying your home, cutting out your drywall, and handling potential mold are not the people who answered the phone, walked the property, or signed the standard you were promised.
When work is subcontracted, accountability gets diluted at exactly the moment you need it most. If something is missed, the broker points at the crew and the crew points at the broker, and you are left holding a problem nobody owns. Certification gets murky too: the company you researched may be certified, but the subcontractor swinging the hammer might not be. And quality drifts, because a rotating cast of crews cannot hold a consistent standard the way a single in-house team can.
We built the opposite model on purpose. Every technician is a certified W-2 employee, trained in our process and supervised by our team. That is the only way to guarantee that the standard we describe is the standard you actually get. Our founder, Craig Herrmann, co-authored the ANSI/IICRC S520 mold remediation standard and is IICRC Master Certified, and that rulebook only means something if the same people who learned it are the ones executing it on your floor. You can read more about Craig’s credentials and why the standard matters.
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In-house certified crews. One-hour emergency response across the valley, 24/7.
What an in-house crew means for your project
The benefits are not abstract. They show up in the small, practical ways a job either goes smoothly or goes sideways.
One thing to get straight: the inspection is free, lab testing is not
People often run these two questions together, so it is worth being precise. Our on-site inspection is genuinely free. A certified technician comes to your property, assesses the situation in person, and gives you a straight answer about what is going on and what, if anything, needs to happen next. There is no charge for that visit, and no obligation attached to it.
Lab testing and analysis are a separate, paid service. If your situation calls for collecting samples and sending them to an independent third-party lab for analysis, that is an add-on with a real cost, because real laboratory work has a real cost. We are direct about this so you never feel misled: the inspection is free, the lab analysis is not, and you will always know which is which before anything is collected. That honesty is the same reason we keep every crew in-house. No surprises is a standard you set on day one, not a phrase you put on a website. You can schedule a free inspection any time.
What to do next
If you are choosing between restoration companies, ask each one a single direct question: do your own employees do the work, or do you subcontract it? The answer tells you almost everything about who will actually own the outcome. With us, the answer is simple, and you can verify it. The same in-house team handles mold remediation from start to finish, follows a documented step-by-step process on every job, and stands behind the result.
If your situation started with a leak, a burst pipe, or a flood, the documentation matters even more, because a clean, in-house chain of custody is exactly what an adjuster wants to see when you are dealing with water damage insurance claims. One company, one crew, one record, no gaps where a subcontractor handoff could have lost the thread.
The right first step is almost always the free on-site inspection. It costs nothing, it puts a certified technician in front of the actual problem, and it gives you facts instead of guesses, with no pressure to do anything you do not need.
Related questions
- Are your technicians actually certified, or just the company?
- Both. Because every technician is a W-2 employee, we control and verify their training directly. The company holds IICRC Master Certification and our founder co-authored the ANSI/IICRC S520 standard, and that knowledge is carried by the same employees who do the work, not by an unknown subcontractor who may or may not be qualified. You can read more about Craig Herrmann’s credentials.
- Is the mold inspection really free?
- The on-site inspection is free, yes. A certified technician comes out, assesses the property in person, and gives you a straight answer at no charge. Laboratory testing and analysis, if your situation calls for it, are a separate paid add-on handled by an independent third-party lab. You can schedule a free inspection and we will tell you up front whether any paid testing is even worth doing.
- Who is responsible if something goes wrong on the job?
- We are, fully and directly, because we never hand the work to anyone else. One in-house crew owns the entire job, so there is no gap between companies where responsibility can disappear. The same team that runs our remediation and follows our documented process stands behind the result from the first inspection to the last.
One company, one crew, one standard. Start with a free inspection.
No subcontractors, no handoffs, no surprises. A certified technician comes to your property, gives you a straight answer in person, and you decide what happens next. 1-hour emergency response, 24/7, across the Las Vegas valley.