No. We have never subcontracted a single job in nearly 30 years of operation.
Every technician who works on your property is a direct Mold Eliminators employee. I hire them. I train them. I am personally accountable for what they do on every job. There is no pool of third-party crews we dispatch when a job comes in. There is no scenario where a stranger shows up at your door claiming to be from us who we have not personally vetted.
Why This Matters More Than It Sounds
Subcontracting is the norm in the restoration industry. A homeowner calls a company with a recognizable name, that company dispatches a subcontractor from a pool they may not directly manage, and you have no reliable way to know who actually shows up. That person's training level, certification status, and quality standards are unknown. The branded company you called has limited accountability for the work that person does.
This model exists because it is cheaper and more scalable. It is not better for the homeowner. Restoration work done incorrectly is not just cosmetically wrong. Mold remediation that does not meet ANSI/IICRC S520 protocols can leave contamination behind sealed walls, fail clearance testing, and void insurance claims that required certified work. Water damage drying that misses hidden moisture creates mold problems that show up six months later.
What Our Direct Employment Model Means for You
When we take a job, the person I send is someone I have worked with directly. They know the S520 standard. They know how to run containment correctly, how to read a moisture meter, how to position equipment for effective drying, and how to document a job for insurance carriers. They have done this work under my supervision and know what I expect.
You also get continuity. The same crew that starts your job finishes it. There is no handoff between phases where institutional knowledge about your specific situation gets lost. We keep notes on every property, and if something unexpected comes up mid-job, the person on site has the context to handle it correctly.
Certifications Are Individual, Not Just Company-Level
Mold Eliminators is an IICRC Certified Firm, number 70235211, valid through December 2026. But IICRC certification is not just a company credential. Individual technicians hold their own certifications. When our team is on your property, you are getting people who hold their own IICRC certifications in water restoration, mold remediation, or both. That is not something a subcontracted crew can guarantee.
If you want to verify our certifications, the IICRC maintains a public registry. Our firm number is 70235211 and Craig Herrmann's individual IICRC register number is 144755. Both are verifiable on the IICRC website. We encourage you to check.
Questions about how we work? Contact us directly or read about Craig's background and credentials.